Privacy Policy

1. Introduction

At SobaSearch, operated by The Core Values Platform, LLC ("Company," "we," "our," or "us"), we understand the sensitive nature of recovery-related information and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide Directly

• Account registration information (name, email address)
• Search queries and location data when using our service
• Saved meetings, providers, and personal notes
• Communication with our support team
• Subscription and payment information (processed securely through third-party providers)

2.2 Information Collected Automatically

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system, unique identifiers)
• Cookies and similar tracking technologies
• Usage patterns and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our recovery resource search service
• Personalize your experience and improve our services
• Process transactions and manage subscriptions
• Send important service updates and notifications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our platform
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We DO NOT Share

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We understand the sensitive nature of recovery information and maintain strict confidentiality.

4.2 Limited Sharing Circumstances

We may share your information only in the following limited circumstances:

• With your explicit consent
• With service providers who assist in operating our platform (under strict confidentiality agreements)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer (merger, acquisition, etc.)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure data storage and backup procedures

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of processing
• Restriction: Request restriction of processing in certain circumstances

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser, but disabling certain cookies may limit functionality.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services and encourage you to review their privacy policies.

9. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us through our website or at the contact information provided on our platform.